Order management is the process of managing activities such as receiving sales orders from customers, tracking the production flow through various stages, and fulfilling customer orders. The order management process begins when an order is placed by the customer, and ends when the customer receives their package.
FactoryPRO’s functionality for Order Management includes the following:
Sales Order Mgmt
Shipping & Invoicing
In FactoryPRO, Quotation can be created and it can be sent to requested customers. Quotations can also be sent multiple times with any revisions. Once a Purchase Order has been received from customers, the same will be captured in the FactoryPRO as a Sales Order for the company. Sales Order triggers the internal work order for Order Fulfillment. Once the required products are available, the company can create an invoice and ship the ordered products.